Job Description

Job Description

Job Description

Behavioral Health Care Manager (ECM) – Licensed (Hybrid)

Heritage Health Network (HHN)

Join Heritage Health Network as a licensed Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our Enhanced Care Management (ECM) program.

This hybrid role includes 2–3 days in the field and 2–3 days in the office, allowing for flexibility while maintaining meaningful, in-person member engagement.

• Serve as the primary point of contact for members with behavioral health and psychosocial needs
  
• Conduct comprehensive assessments and develop person-centered care plans
  
• Coordinate care across behavioral health providers, medical teams, and community resources
  
• Conduct in-person home and community visits
  
• Support transitions of care and post-discharge follow-up
  
• Provide education, coaching, and trauma-informed support
  
• Maintain accurate documentation and meet program requirements
  

• Education: Master’s degree in Social Work or Psychology required
  
• Licensure: Active Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or Licensed Professional Clinical Counselor required
  
• Experience: 1+ years in care management, behavioral health, or related setting (Medi-Cal/ECM preferred)
  
• Bilingual English/Spanish preferred
  
• Strong communication and care coordination skills
  
• Knowledge of behavioral health, SDOH, and community resources
  
• Comfortable with field work and home visits
  
• Valid driver’s license, insurance, and reliable vehicle
  

• Medical, dental, and vision insurance
  
• Paid time off + paid holidays
  
• Performance bonuses based on measurable role-specific goals
  
• Hybrid work flexibility
  
• Growth and professional development opportunities
  
• Meaningful work supporting vulnerable Medi-Cal populations
  

Heritage Health Network (HHN) is dedicated to providing Enhanced Care Management (ECM) services to the most vulnerable populations in Los Angeles, Riverside, and San Bernardino counties. We focus on delivering person-centered, community-based care management to high-need Medi-Cal members, breaking down traditional healthcare barriers, and ensuring comprehensive, culturally relevant care.

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