Community Care Program Manager Job at The Employee Connect, Park Ridge, IL

  • The Employee Connect
  • Park Ridge, IL

Job Description

Job Description

Job Description

About the Role

A Medicare and JCAHO-certified home health agency with a strong presence across the Midwest is seeking an experienced Community Care Program Manager to oversee clinical operations and care coordination at the site level. This is a hands-on leadership role for someone who thrives in a fast-paced, patient-first environment and can manage both people and program outcomes.

Core Responsibilities
  • Oversee day-to-day operations of community care programs including scheduling, compliance, and care coordination
  • Supervise clinical and field staff — RNs, CNAs, and home health aides
  • Ensure compliance with Medicare, JCAHO, and state regulatory standards
  • Manage patient intake, care plans, and interdisciplinary team communication
  • Monitor program metrics, identify gaps, and drive continuous quality improvement
  • Coordinate with referral sources, discharge planners, and community partners to build census
  • Assist in recruiting, onboarding, and performance management of care staff
Required Qualifications
  • 3+ years of experience in home health, community care, or a related healthcare operations role
  • Active RN license in Illinois or demonstrated healthcare management background
  • Working knowledge of Medicare/Medicaid compliance and JCAHO standards
  • Strong leadership and communication skills — experience supervising clinical or field teams
  • Proficiency with EMR/scheduling systems
  • BLS/CPR certification
Benefits & Pay
  • Salary: $65,000 – $85,000 depending on experience
  • Health, dental, and vision benefits
  • PTO and paid holidays
  • Supportive leadership team with growth opportunity as the organization expands across the Midwest

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